Terms of service

Terms of Service

Last Updated: [09/08/2026]

Welcome to ShockBazaar. These Terms of Service (“Terms”) govern your access to and use of our website, shockbazaar.xyz, and your purchase of products through our online store.

By accessing our website, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About ShockBazaar

Business/Store Name: ShockBazaar
Website: shockbazaar.xyz
Email: shashikant.org.in@gmail.com
Address: Mau, Uttar Pradesh, India

ShockBazaar operates an online e-commerce store offering a variety of products to customers in India.

These Terms apply to all visitors, customers, users, and other persons who access or use our website.

2. Account Terms

You may be able to create an account to use certain features of our website.

When creating an account, you agree to:

Provide accurate, current, and complete information.
Keep your account information updated.
Maintain the confidentiality of your login credentials.
Be responsible for activity conducted through your account.
Notify us promptly if you believe your account has been accessed without authorization.

You must not use another person's account without their permission.

We reserve the right to suspend or terminate an account if we reasonably believe that the account has been used fraudulently, unlawfully, abusively, or in violation of these Terms.

You may request account closure by contacting us at shashikant.org.in@gmail.com.

3. Eligibility

By using ShockBazaar, you represent that you are legally capable of entering into a binding agreement under applicable Indian law.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

4. Pricing and Payment

All product prices displayed on our website are shown in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice. However, changes made after you have successfully placed an order will generally not affect the agreed price for that order, except where correction or cancellation is required due to an obvious pricing or technical error.

Depending on the product and applicable law, displayed prices may include applicable taxes or applicable taxes may be calculated separately at checkout.

Available payment methods may include:

Credit and debit cards
UPI
Net banking
Wallets
Cash on delivery, where available
Other payment methods displayed at checkout

Payments may be processed through third-party payment providers.

We do not guarantee that every payment method will be available for every order, customer, location, or product.

Pricing Errors

Although we make reasonable efforts to ensure pricing information is accurate, errors may occasionally occur.

If a product is listed at an obviously incorrect price due to a technical or human error, we may contact you and provide the option to confirm the order at the correct price or cancel the order and receive a refund of any amount already paid.

5. Product Descriptions

We make reasonable efforts to ensure that product names, descriptions, images, specifications, prices, colors, sizes, and other information displayed on our website are accurate.

However:

Product colors may appear differently depending on your device or screen.
Packaging may occasionally differ from product images.
Minor variations may occur between displayed images and the actual product.
Product specifications may change where permitted by the manufacturer or supplier.
Availability may change without notice.

We do not intentionally misrepresent products, but we cannot guarantee that every description, image, or specification will always be completely error-free.

If you receive a product that is materially different from its description, please contact us in accordance with our Returns and Refunds Policy.

6. Product Availability

All products are subject to availability.

Adding an item to your cart does not guarantee that the item will remain available until checkout or payment confirmation.

We reserve the right to limit quantities or discontinue products at any time.

If an item becomes unavailable after you place an order, we will notify you and, where applicable, provide an appropriate refund for amounts paid for the unavailable item.

7. Order Placement and Acceptance

When you place an order through ShockBazaar, you are making an offer to purchase the selected products.

After placing an order, you may receive an email, SMS, or other notification acknowledging receipt of your order.

An order acknowledgement does not necessarily mean that the order has been accepted.

We reserve the right to accept, reject, cancel, or limit an order for legitimate reasons, including:

Product unavailability
Pricing or listing errors
Payment problems
Suspected fraud
Duplicate or unusual orders
Incorrect customer information
Delivery restrictions
Violation of these Terms
Circumstances beyond our reasonable control

If we cancel an order for which payment has already been received, we will initiate an applicable refund through the relevant payment method or process.

8. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated time displayed at checkout or communicated after purchase.

Delivery times are estimates and may vary due to:

Delivery location
Courier delays
Weather
Public holidays
Transportation disruptions
High order volumes
Incorrect or incomplete address information
Events beyond our reasonable control

We are not responsible for delays caused by circumstances outside our reasonable control.

Customers are responsible for providing an accurate delivery address, contact number, and other information required for successful delivery.

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, refusal to accept delivery, or other circumstances attributable to the customer, additional shipping or re-delivery charges may apply where permitted.

Delivery Inspection

Where appropriate, customers should inspect the package at delivery and report any visible damage or major issue as soon as reasonably possible.

For damaged, defective, incorrect, or missing items, please contact us at:

shashikant.org.in@gmail.com

Please retain relevant photographs, packaging, invoices, and other evidence that may help us investigate the issue.

9. Returns, Replacements and Refunds

Our return, replacement, cancellation, and refund procedures are governed by our Returns & Refund Policy, which forms part of these Terms.

Eligibility may depend on:

Product category
Condition of the product
Whether the product has been used
Time elapsed since delivery
Packaging and accessories
Applicable manufacturer restrictions
Applicable law

Some products may not be eligible for return because of their nature, hygiene considerations, personalization, perishability, or other legitimate reasons. Any such restrictions will be communicated where applicable.

Where a return is approved, customers may be required to provide photographs, order details, or other information necessary to verify the claim.

Refunds will generally be processed through the applicable original payment method or another permitted method.

For Cash on Delivery orders, the refund process may require additional information from the customer.

Nothing in this section is intended to exclude or restrict any mandatory consumer rights available under applicable Indian law.

10. Order Cancellation

You may request cancellation of an order by contacting us as soon as possible.

Cancellation may not be possible once an order has been processed, dispatched, or otherwise entered a stage where cancellation is no longer operationally possible.

If cancellation is accepted after payment has been received, the applicable refund will be processed in accordance with our refund policy and applicable law.

11. Prohibited Uses

You agree not to use ShockBazaar or our website:

For any unlawful purpose.
To violate any applicable Indian or other applicable law.
To commit or attempt fraud.
To provide false or misleading information.
To impersonate another person or business.
To interfere with website security or functionality.
To introduce malware, viruses, or other harmful code.
To attempt unauthorized access to our systems or accounts.
To scrape, copy, reproduce, or exploit website content without authorization.
To use automated systems in a manner that adversely affects our website.
To abuse promotional offers, coupons, discounts, or referral programs.
To place fraudulent or deliberately misleading orders.
To engage in harassment, abuse, or threatening conduct toward our staff or service providers.
To infringe intellectual-property or other legal rights.
To use our website to distribute illegal, harmful, or deceptive content.

We may restrict or terminate access to our services if we reasonably believe that a user has violated these Terms.

12. Intellectual Property

Unless otherwise stated, the ShockBazaar name, logo, website design, graphics, text, photographs, content, trademarks, branding, and other materials provided by us are owned by or licensed to ShockBazaar and are protected by applicable intellectual-property laws.

You may use the website for personal and legitimate shopping purposes.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

13. User Reviews and Content

If you submit a review, comment, photograph, testimonial, or other content to ShockBazaar, you represent that:

You have the right to submit it.
It does not violate another person's rights.
It is not unlawful, fraudulent, abusive, defamatory, or misleading.
It does not contain malicious code or harmful material.

By submitting content, you grant ShockBazaar a non-exclusive, royalty-free permission to use, reproduce, display, and distribute that content for legitimate business, promotional, and operational purposes, subject to applicable law.

We may remove content that violates these Terms or applicable law.

14. Third-Party Services and Links

Our store may use third-party services such as:

Payment gateways
Shipping providers
Analytics services
Marketing platforms
Shopify services
Customer-support tools

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent practices of third-party services except to the extent required by applicable law.

Our website may also contain links to third-party websites. Visiting those websites is at your own discretion.

15. Disclaimer

To the extent permitted by applicable law, ShockBazaar provides its website and services on an “as available” basis.

We make reasonable efforts to keep our website accurate and operational, but we do not guarantee that:

The website will always be available without interruption.
The website will always be error-free.
Product information will never contain errors.
Every product will always be available.
Website content will always be current.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded under applicable Indian law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, ShockBazaar and its owners, employees, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of our website or purchase of products.

This may include losses arising from:

Website interruptions
Third-party service failures
Delivery delays beyond our reasonable control
Unauthorized access caused by circumstances outside our reasonable control
Loss of data
Indirect business or financial losses

However, nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable Indian law, including applicable consumer-protection rights.

Where liability can legally be limited, our liability will be limited to the extent permitted by applicable law and, where appropriate, the amount paid by you for the relevant product or order.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ShockBazaar, its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

Your violation of these Terms
Your unlawful use of the website
Fraudulent activity associated with your account
Your violation of another person's rights
Content you submit that violates applicable law or third-party rights

This provision does not apply to the extent that a claim results from our own unlawful conduct or liability that cannot legally be transferred to you.

18. Force Majeure

We will not be responsible for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include:

Natural disasters
Floods
Fires
Epidemics or pandemics
War
Government restrictions
Strikes
Transportation disruptions
Internet or telecommunications failures
Major technical failures
Supply-chain disruptions
Other events beyond our reasonable control

19. Governing Law and Indian Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of India.

Subject to any mandatory consumer-protection rights or jurisdictional rules applicable to you, disputes arising out of or relating to these Terms or your use of ShockBazaar shall be subject to the jurisdiction of the competent courts in Mau, Uttar Pradesh, India.

Nothing in this section is intended to prevent a consumer from exercising any mandatory legal right to approach a competent consumer forum, court, or authority available under applicable Indian law.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

Our business
Our products or services
Website functionality
Payment or delivery processes
Applicable laws and regulations

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

21. Contact Us

If you have questions about these Terms, an order, payment, delivery, returns, or any other issue, please contact us:

ShockBazaar
Website: shockbazaar.xyz
Email: shashikant.org.in@gmail.com
Address: Mau, Uttar Pradesh, India
Country: India

For customer-support or legal inquiries, please include your order number and relevant details where applicable.

Before publishing on Shopify

I recommend replacing/confirming:

ShockBazaar → your exact legal business/proprietor name
shashikant.org.in@gmail.com → your customer-support/legal email
Mau, Uttar Pradesh, India → your complete business/contact address
[09/08/2026] → actual date
shockbazaar.xyz → your final domain

Also, make sure your Returns & Refund Policy, Privacy Policy, Shipping Policy, and Terms of Service don't contradict one another. In particular, don't promise “no refunds” or “no returns” where mandatory consumer rights apply. The Consumer Protection Act and the Consumer Protection (E-Commerce) Rules are relevant to Indian online sellers, so your final policies should be consistent with those requirements.

Legal note: This is a practical, readable template and not a substitute for advice from an Indian e-commerce lawyer. For a live store accepting customer payments, a legal review of the final policies is advisable.